• For confirm the booking 50% advance will be collected, For any clarification please contact our Travel Adviser +91 9995902369 Or E mail Us booking@keralabekalhouseboat.com

• Our cost includes all meals according to Houseboat Menu (Welcome Drink – Lunch – Evening Tea & Snacks – Dinner – Breakfast)

• Check-in time will be 10:00 am and Check-out time will be 04:00 pm for Day Cruises
• Air Condition Available only in the Night
• Cancellation Policy

All cancellations should be intimated through email and refund policy will be effective from the date of receipt of this email. All refund will be processed within two weeks on receipt of E-mail. For more details please contactt our Team on +91-9995-902-369

Refunds will be made by cheque for cash payments, cheque or bank transfer.
Online refunds for bookings made via our website will take 20 working days.
Credit/Debit card online refunds will only be made against Credit/Debit card bookings and usually take 25 working days. Credit/Debit card/Paypal cancellations will be charged 5% extra.

Cancellation Charges :

1. 95% refund for cancellation 15 days prior to travel
2. 50% refund for cancellation 7 days prior to travel

3. No refund for cancellation 0-6 days prior to travel

Strike  (Special Case)  : In case of any labor strike or owner strike and the operators are unable to process the booking on the date, the booking can be rescheduled to any other available date or the entire refund of the amount paid by the customer will be provided.

Natural Calamities (Special Case) : In case of natural calamities, bookings can be rescheduled to any other convenient date (not to peak days) according to availability. Refunds will be provided to cancellations only for cases of natural calamity. Refund will be up to 100% of the paid advance amount. Cancellations have to be intimated through email. Refunds will be processed within 30 working days.